RENT A GOWN - HOW TO RENT

1. Contact us to make an appointment.

2. Pick your favorite gown from our collection.

3. Confirm on the gown rental date (Period of gown rental are 3 days).

4. Made payment (minimum 50%) on the total rental amount to book the selected gown.

5. Come for final fitting 10 days before the rental date to confirm the gown suits perfectly on you ( For gown which required alteration).

6. Pick up your gown 1 day before your rental date ( Eg, Rental date is on 1st Sept , please collect 31st Aug , period of gown rental shall effectively count from the Date of gown collected).

7. Pay security deposit to collect the gown on the pick-up date (Amount depends on how many pieces of gown rented), advisable to check the gown condition before collected.

8. Return the dress within the rental period after your event.

9. Full security deposit paid will be refunded when the gown is returned in original condition as per our T&C.

IS APPOINTMENT REQUIRED ? CAN I WALK IN?

Yes, feel free to walk.

However, it’s advisable to make an appointment as you might need to wait for a bit if someone has booked an appointment at the same time .

Please note that we only have one fitting room at the moment , which means we can only accommodate one at a time also , you may call/ WhatsApp us at 012-522 8018 to check if someone else has booked the same time to avoid waiting for fitting or any inconvenience caused.

For manicure services , compulsory to make appointment to avoid disappointment (allowed minimum 2- 4 hours depending on design) , no rush services will be entertain as we want to give you the best quality , we all know that patience is beauty ~

PAYMENT METHOD

1. You may pay in cash or online transfer for the rental price.

2. Security deposit must be paid in cash upon collection. If it is paid via online banking , we will need 3 working days to refund your deposit.

3. Security deposit is 100% refundable upon returning the dress in pristine condition.

WHERE ARE WE LOCATED?

1. We are located at Sunway Geo Avenue , just waze to “Sunway Geo Avenue” , we are on the Block A , 7th floor , details way to our studio will be provided upon confirmed on appointment date.

Our Detail Address :
A-07-29, Level 7 , Block A , Sunway Geo Avenue , Jalan Lagoon Selatan , Sunway South Quay, Bandar Sunway, 47500 Subang Jaya , Selangor

WHAT IS YOUR BRIDAL GOWN RENTAL RATE LIKE?

Average rental rate is RM 300++ depending on your requirement.

We’ll do our best to workout the financials for you if you have limited budget. Your beauty and enchanted moment is our priority.

CAN I CUSTOMIZE AND PURCHASE THE GOWN INSTEAD OF RENTING IT?

Of course!

You may pre-order from us and it will take approximately 2-4 months to arrive , for European’s gown subject to availability and minimum 3-4 months to arrive , as our gown are directly imported and custom made from Europe’s famous designer, so please do allow some time for processing and delivery.

The average price range is from RM 2000+ to RM 5000+.

WHAT SIZE IS AVAILABLE ?

We carry between UK size 6 to UK size 14.

HOW LONG CAN I RENT THE GOWN ?

You may rent the gown for 3 days in total .

Hence , advisable to collect it the day before your event date , and return the day after.

There will be a RM 200 charges/day for the date returns.

If you need the gown for a longer period , please let us know and we will work out a rate for you.

DO YOU HAVE THE SAME DESIGN IN DIFFERENT SIZES?

At the moment, we have only 1 size per design.

This is to ensure that our customers would not wear the same design of gown on the same day to make it exclusive for you.

IS ALTERATION ALLOWED AND WHAT ARE THE CHARGES?

We allow minor alterations , i.e length , depending on the gown design , some of the length are not alterable .

Alteration charges ranges from RM 150- 250+ , depending on the complexity of the gown.

CAN I CHANGE THE GOWN AFTER I MADE THE BOOKING?

One time changes are allowed for one gown and is Free of Charge .

Second time onward we will charge at RM 150/piece , and subject to availability of the gown.

For promotion item are not allowed for change , any changes been made shall forfeit the promo rate and follow the current rate.

HOW CAN I BE YOUR PARTNER?

Kindly fill out our registration form and we will contact you soonest possible.

WHAT SERVICES DO YOU OFFER?

Our services inclusive our rental of bridal gown , evening gown , overseas pre-wedding shoot and manicure services at the moment.

WHAT'S OUR OPERATION HOUR

Monday – Closed

Tuesday- Saturday : 10am – 8pm

Sunday : 10am – 5pm

Book an Appointment

Grandatelier Bridal Gallery

A-07-29, Level 7, Block A,
Sunway Geo Avenue, Jalan Lagoon Selatan,
Sunway South Quay, Bandar Sunway
47500, Subang Jaya, Selangor